About On Your Marks Care

On Your Marks Care is a leading mental health, social, community & home care, disability and registered NDIS service provider operating throughout Australia. We are dedicated to improving the quality of life for all people living with physical and non-physical disability, mental health and addiction needs. We help participants under NDIS understand their plan, and our support coordinators and recovery coaches can help you independently make the most of the support available.    

We provide the highest standard of service in line with NDIS practice standards and quality indicators, delivering comprehensive care and support in an affordable and timely manner. We are flexible and adapt our services to meet your unique personal situation and help you live the life you want.   

About NDIS

NDIS Working together to deliver the NDIS

NDIS Practice Standards and Quality Indicators

Diverse group of friends

Our Vision

At On Your Marks Care, our vision is to support all people living with physical and non physical disabilities, mental health and addiction needs. We can help you to lead a fulfilling and rewarding life according to your own personal strengths, values, and goals. Our vision extends beyond the individual into the wider community. We envision a world where everyone can thrive without shame and stigma; where we embrace difference and celebrate diversity.  

Dark skinned care professional smiling

Our Mission

As an NDIS provider, our mission is to deliver tailored services to improve the lives of those living with physical and non-physical disabilities, mental health and addiction needs. We can provide you with the highest standard of care and support.

Our dedicated professionals, including nurses, social workers, support coordinators, recovery coaches and psychosocial support workers, achieve this by upholding the company's core values of reliability, trustworthiness, and inclusivity whilst providing a person-centred and individualised approach. We strive to be a trusted NDIS service provider, fostering a culture of inclusivity, empathy, and collaboration.

Father with son who has down syndrome. They both look happy

Our Guiding Principles

We know that not all disabilities are physical. We know that not all disabilities are visible. And we know that many people are living with mental health and addiction needs, often because of trauma. We also understand there is a complex relationship between physical disability and mental health.  

We deliver our services based on a trauma-informed, strengths-based and person-centred approach. We are committed to providing the least restrictive practices to avoid further traumatisation.

Our team of expert healthcare professionals and psychosocial support workers use contemporary evidence-based interventions. We strive to promote social inclusion and disability awareness in the wider community while delivering high-quality support to those with complex care needs.

At On Your Marks Care, we are proudly inclusive. We actively recruit workers from Aboriginal and Torres Strait Islander peoples, CALD backgrounds, and LGBTIQA+ communities. We also welcome those with a lived experience of disability, mental health, and addiction needs to join our team.

Our Values

Reliability

This means consistently providing dependable, high-quality care and support. It also involves adhering to your schedules and timetables. We provide care and support with precision and attention to detail because we understand that sometimes it’s the small things that matter, like a coffee catch-up with friends, helping with domestic chores around the house, or assisting you on public transport so you can arrive at your appointment on time.

At On Your Marks Care, we know reliability is a fundamental value in maintaining your trust and confidence. You can rely on us!

Trustworthiness

Entrusting your physical and emotional well-being to another person can leave you feeling scared and vulnerable. At On Your Marks Care, we believe that providing a trustworthy service is paramount, and this trust must never be compromised.

Trustworthiness involves maintaining the highest legal and ethical standards, ensuring confidentiality, and providing honest, transparent communication. Building trust with you and your family is essential, as well as fostering a sense of security and reliability in our services.

Inclusivity

We are all about recognizing and respecting you. We celebrate unique needs and backgrounds. This means we are experts at providing care and support that is accessible and culturally sensitive, making everyone feel welcome and valued. Additionally, this extends to our workforce too.

We know that individuals with physical and non-physical disabilities require services that are accessible, adaptable, and accommodating to their specific needs.

Embracing an inclusive approach demonstrates a commitment to equity and ensures that everyone, regardless of their abilities or backgrounds, receives the highest-quality care and support.

Contact

Feel free to contact us with any questions.

Email
mark@onyourmarkscare.com.au

Phone
0439983998